5 Winning Strategies for Adopting New Technology in Construction Industry

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September 25, 2024
Takeoff Software
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5 Winning Strategies for Adopting New Technology in Construction Industry

In an industry known for sticking to what has historically worked , adopting new technologies can feel like stepping into uncharted territory. 

But here’s the thing: the firms that embrace innovation today are the ones that tend to become industry leaders tomorrow. According to a report by Deloitte, 68% of construction businesses are already using or planning to use AI to boost their operational efficiency. The key isn’t just in choosing the right tech— it’s about making sure that tech fits into your day-to-day operations, enhances productivity, and doesn't leave your team feeling overwhelmed. 

In this blog, we’ll break down the strategies used by forward-thinking construction companies to seamlessly integrate any new technology. You’ll learn how to tackle resistance, ensure smooth implementation, and set your company up for long-term success. 

First things first , let's understand the barriers that prevent the adoption of technology in the construction industry. 

What are the top Barriers to Technology Adoption in Construction?

Despite the clear benefits that new technologies offer, adopting them in construction isn’t always easy. The industry is known for its well-established methods. These are some of the major barriers that can significantly slow down technology adoption.

  • Resistance to Change: Long-established workflows can make adopting new technology feel disruptive. Workers may fear that it complicates their processes or diminishes their expertise, leading to resistance.

  • Cost Concerns: Investing in new technology involves upfront costs for software, hardware, and training. For many, the uncertainty of a ROI raises skepticism about whether the expense is worth it.

  • Lack of Training and Skills: Without proper training, even advanced technology can be ineffective. Employees may feel overwhelmed by new systems, leading to underutilization and frustration.

  • Complexity and Integration Issues: Integrating new tools into existing workflows can create complications, especially if the software requires customization. This can lead to inefficiencies instead of streamlining processes.

  • Fear of Job Displacement: AI and automation can cause anxiety, with workers fearing job loss. If not addressed, this concern can hinder adoption efforts.

5 Proven Strategies to Drive Successful Technology Adoption in Construction

1. Showcasing ROI to Build Confidence

One of the primary concerns for stakeholders when considering new technology is whether the investment will pay off. To address this, demonstrating a clear return on investment (ROI) becomes essential. Start by conducting a thorough analysis of the current processes and identifying areas where the new technology can bring measurable improvements. For instance, AI-powered takeoff software can significantly save the time spent on quantity estimation, enabling the contractors to refine their estimates and send out more bids. Providing quantifiable data—such as reduced project timelines, cost savings on materials, or increased project win rates—can help stakeholders understand the long-term financial benefits. 

2. Involving Key Stakeholders Early

For technology adoption to be successful, the people using it daily need to be on board from the start. Engage key stakeholders early—such as project managers, foremen, and field workers—through pilot programs or feedback sessions. Involving them in the decision-making process fosters a sense of ownership and ensures their insights are valued. When these key players feel like contributors rather than recipients, they're more likely to advocate for the new technology and drive its success.

3. Providing Comprehensive Training and Support

No matter how intuitive a new technology may seem, it will fail to gain traction if employees aren’t properly trained on how to use it. Tailoring training programs to different roles ensures that each team member understands how the technology applies to their specific tasks. For example, a project manager may need a deeper understanding of the analytics and reporting features, while a field worker needs to master on-the-ground usage. Offering a mix of learning methods—like workshops, video tutorials, and interactive Q&A sessions—ensures that different learning styles are accommodated. 

Additionally, providing ongoing support is equally critical such as access to help desks, troubleshooting resources, or refresher courses keeps users engaged and up to date. The goal is to create a culture where learning and improving technology skills are seen as integral parts of the job. 

4. Minimizing Disruption with Phased Implementation

Introducing new technology all at once can overwhelm teams and increase the risk of errors. A phased implementation strategy allows for a more controlled and less disruptive adoption process. Start with a pilot program, deploying the technology in a single department or on a specific project. This allows the team to test the technology in a real-world setting, gather feedback, and make adjustments. 

After analyzing the pilot’s performance, you can roll the technology out in stages, gradually increasing its usage across the organization. This approach allows the team to get comfortable with the technology step-by-step, ensuring that any issues are addressed before they become widespread.  This step-by-step approach allows the company to adapt to the technology gradually, making the transition smoother and less overwhelming.

5. Leveraging Champions and Early Adopters

Every organization has individuals who are naturally more open to trying new things. Identifying and empowering these champions and early adopters can greatly accelerate technology adoption. These individuals can act as in-house advocates for the new technology, leading by example and demonstrating its benefits to the rest of the team. 

They can share personal success stories, conduct informal training sessions, and provide peer-to-peer support. Their enthusiasm can help overcome resistance from others who may be more hesitant.  In addition to internal champions, you can also leverage case studies, testimonials, or visits to other companies that have successfully adopted similar technology. When peers see the positive impact firsthand, they are more likely to embrace the change.

4 Non-Negotiables to Measure and Evaluate Success of Technology Adoption

Identify Key Performance Indicators (KPIs)

The first step in evaluating the success of new construction technology is to establish clear Key Performance Indicators (KPIs). These KPIs should align with the specific goals you want to achieve through the technology. For example, if the objective is to improve productivity, you could track metrics like the time saved on routine tasks or the number of projects completed within a given timeframe. 

Track Metrics Consistently

Once your KPIs are established, it’s crucial to track them consistently throughout the technology adoption process. This means monitoring and recording data related to the KPIs at regular intervals to gauge how the new technology is influencing your operations. By comparing the performance metrics pre-adoption with those post-adoption, you can get a clearer picture of the technology’s effectiveness. 

Gather User Feedback

While quantitative data is essential, user feedback plays a vital role in understanding the practical impact of new technology. Those who are using the tools daily often have valuable insights into their functionality and areas that need improvement. Collect feedback through surveys, informal discussions, or more structured feedback sessions. It’s important to ask about both the strengths and weaknesses of the technology, as well as any suggestions for improvement. 

Make Continuous Improvements

Adopting new technology should never be a static process. Based on the KPIs and user feedback, there should be room for continuous improvements. If certain KPIs aren’t being met or if users are struggling with specific aspects of the technology, it’s essential to take corrective action. This might involve providing additional training, adjusting how the technology is used, or even exploring supplementary tools that can enhance its functionality. Regularly revisiting your metrics and feedback allows you to refine your approach and ensures that the technology continues to evolve in a way that benefits your organization.

The Bottom Line 

Adopting new technology in construction is a strategic move that can significantly enhance efficiency, productivity, and overall project success. By understanding and addressing the common barriers to adoption and implementing the right strategies, construction companies can navigate the challenges and fully leverage the benefits of technological advancements. 

Tools like Beam AI are designed to keep you competitive by significantly reducing the time spent on quantity takeoffs while seamlessly integrating with your existing software. As your company evolves its tech toolkit, Beam AI can play a key role in streamlining workflows, delivering precise results, and boosting confidence in your project outcomes.

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